Install Chatty on your website

The Chatty installation process is very simple. You can install Chatty by embedding Javascript in your website code.

Javascript code installation

First of all, make sure you have a Chatty account. Go to our website https://chatty-widget.com and click the Login button to create a new Chatty account. You can also use the Sign in option to use your existing account. The entire installation process is simple as it only requires you to paste a line of code into the appropriate place in your website code.

To install Chatty via javascript method:

  1. Locate the installation code

You can find your unique Chatty javascript code by going to Widget Integrations > Widget Integration

  1. Copy the Chatty Javascript code to clipboard

  2. Open your website backend

Log in to the server where your website is hosted with the tool that allows you to edit files or access the Control Panel of your respective platform.

  1. Identify the file that contains the </body> tag

Although it can differ depending on how its website is built, the general rule would be looking for files with the .html or .php extension. Usually this will be index.html or index.php, but there may be some additional subpage files as well.

If you have any questions about where to find the correct folder for your website code, please contact your web designer or respective platform support.

  1. Find the tag </body> and add the javascript code to your website code

Use your ftp client's search tool or scroll down to the bottom of the file to locate the closing tag. Then, paste the copied JavaScript snippet above the closing tag of your website's source code.

  1. Remember to save your changes

Save the changes and you're done! Now check out your website and enjoy using Chatty :)

  1. Check your website

Go to your website and check if you can see the Chatty chat widget.